Scope of this Policy
Many CD Stores are independently owned and operated by franchisees (“Franchisees”). This Policy does not apply to our Franchisees’ collection, use, disclosure or treatment of information.
Information We Collect
We may collect information about you directly from you, from third parties, as well as automatically through your use of our Site or Services, or information shared by you at a CD Store.
Information We Collect Directly. We collect information from you when you register on our Site, download our App, visit a CD One Store or use certain Services. The information that we collect about you may include your name, business and home contact information such as phone, email, and address, as well as your preferences and purchase history. We also collect information, including name and contact information, when you sign up for contests or promotions, complete questionnaires or surveys, or otherwise submit comments on our Services. In addition, if you make a purchase or schedule a pickup through the App, we will collect your payment information (including credit card details).
Location Information. When you schedule a pickup or request a delivery via our mobile dry cleaning delivery service (whether via the Site or App) we collect your geolocation information.
Information We Collect Automatically. We also may automatically collect the following information about your use of our Services (including our App) through cookies, web beacons, and other technologies: your domain name; your browser type and operating system; page views; links you click; IP address; location information; the length of time you visit our Site and or use our Services; referring URL; access date and time; mobile device ID; location and language information; device name and model; operating system type, name, and version; your activities within the Services; and the length of time that you are logged into our Services. We may combine this information with other information that we have collected about you, including, where applicable, your user name, name, and other personal information Please see the section “Cookies and Other Tracking Mechanisms” below for more information.
How We Use the Information We Collect About You
We may use your information, including personal information, as follows:
Sharing Your Information
We may share your information, including your personal information, as follows:
Cookies and Other Tracking
Do-Not-Track. Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this section (e.g., by disabling cookies or opting out of ad networks).
Clear GIFs. Clear GIFs (a.k.a. web beacons, web bugs or pixel tags) are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, though, clear GIFs are embedded invisibly on web pages, not stored on your hard drive. We might use clear GIFs to track the activities of Site visitors and App users, help us manage content, and compile statistics about usage. We and our third party service providers also might use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, identify when our e-mails are viewed, and track whether our e-mails are forwarded.
You may opt-out of many Ad Networks, including those operated by members of the Network Advertising Initiative (“NAI”). For more information regarding this practice by NAI members, and your choices regarding these Ad Networks, please visit the NAI website. Opting out of one or more NAI member Ad Networks only means that those members no longer will deliver targeted content or ads to you, based on your visits to multiple websites. It does not mean you will no longer receive any targeted content or ads on our Site or other websites. Additional information is available on the NAI website websites accessible by the above links.
We may send periodic promotional or informational emails or text messages to you, as well as transactional emails or text messages (such as order notifications and feedback requests). You may opt-out of such communications by following the opt-out instructions contained in the e-mail. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving emails about recommendations or other information we think may interest you, we may still send you e-mails about your account or any Services you have requested or received from us.
Plug-ins and Social Media Widgets
Portions of our Services, as well as surveys and other requests that we send to you via email or other method, may request or permit you to submit comments, feedback and other content; any information that you submit via one of these methods may be viewable to other visitors to our Site. We cannot prevent this information from being used in a manner that may violate this Policy, the law or your personal privacy.
Third Party Links and Access to Site
The Services may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of any other website that collects personally identifiable information.
Correcting, Amending, and Deleting Personal Information
You may modify any account information that you have submitted through a Site or by direct entry in the App, by logging into your account and updating your information. You may also delete your account if you like. Please note that copies of information that you have updated, modified or deleted may continue to reside in our systems for a period of time.
Our Services are not designed for children under 13. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.